Green Dot... Oh Noooo!!! Yes, I think it was specifically created to help scammers get rich. I had one run in with it years ago and will never touch it again. Sorry you were apparently thrust into using it. Glad you finally got your $$.
As always, thinking of you and your sister as you do your best to care for your mother. 🧡
A great L.A. columnist , David Lazarus, used to do chapter and verse reports about the egregious customer service we get, like what you've written, and I was looking forward to supplying him with my TIVO story when he stopped the column. We could use some central source where his stories and your story and my story would go -- a whistleblowing from enraged consumers about corporate malfeasance.
As a longtime 2-TIVO person, my saga started when I discovered they hadn't cancelled my monthly service contract when one TIVO gave out -- adn I was forced to get something new. (No, my lifetime contract couldn't be transferred.) After a few years of monthly payments for nothing, I realized what was happening and contacted them. The policy is to refund for only 3 months. It's almost comical in that the newest TIVO was a lemon -- it was a whole other aggravation involving proving that to them -- and when I finally got a good one I asked for some compensation for the several months that process took. They didn't have a direct category to give me a courtesy like that so they mickey-moused and reduced the monthly charge on that non-existent set by half., so I only had to pay half the fee on nothing until I discovered what was happening and got offered the 3 month refund of that fee that had been cut in half. I could go on...
Yikes. So much rigmarole just to get a legit refund. So frustrating. I wonder if you're regretting the lifetime contract?
But this reminds me of something else....I have heard that even after a person dies, cable and phone companies sometimes make it really difficult to end subscriptions even if you are the executor/personal representative by Will and have the death certificate in hand. One friend says that even when her father was totally incapacitated in his last few weeks, and she was his attorney-in-fact, the phone company at first refused to end his service.
Wow!!! This read started with a hearty laugh at the title and lede, and ended with a horrified shriek at how entirely pervasive the shittification of every single fucking thing has become thoughout all of human experience. 🙀 JFC….
Very best as you navigate the closing chapter with your mother. 💗
Green Dot... Oh Noooo!!! Yes, I think it was specifically created to help scammers get rich. I had one run in with it years ago and will never touch it again. Sorry you were apparently thrust into using it. Glad you finally got your $$.
As always, thinking of you and your sister as you do your best to care for your mother. 🧡
Thanks, Ryan....
Yeah, it was truly shocking to get roped into the Green Dot universe via Intuit !?!?!?
I appreciate your kind thoughts about our family struggles.
A great L.A. columnist , David Lazarus, used to do chapter and verse reports about the egregious customer service we get, like what you've written, and I was looking forward to supplying him with my TIVO story when he stopped the column. We could use some central source where his stories and your story and my story would go -- a whistleblowing from enraged consumers about corporate malfeasance.
As a longtime 2-TIVO person, my saga started when I discovered they hadn't cancelled my monthly service contract when one TIVO gave out -- adn I was forced to get something new. (No, my lifetime contract couldn't be transferred.) After a few years of monthly payments for nothing, I realized what was happening and contacted them. The policy is to refund for only 3 months. It's almost comical in that the newest TIVO was a lemon -- it was a whole other aggravation involving proving that to them -- and when I finally got a good one I asked for some compensation for the several months that process took. They didn't have a direct category to give me a courtesy like that so they mickey-moused and reduced the monthly charge on that non-existent set by half., so I only had to pay half the fee on nothing until I discovered what was happening and got offered the 3 month refund of that fee that had been cut in half. I could go on...
Yikes. So much rigmarole just to get a legit refund. So frustrating. I wonder if you're regretting the lifetime contract?
But this reminds me of something else....I have heard that even after a person dies, cable and phone companies sometimes make it really difficult to end subscriptions even if you are the executor/personal representative by Will and have the death certificate in hand. One friend says that even when her father was totally incapacitated in his last few weeks, and she was his attorney-in-fact, the phone company at first refused to end his service.
Greedy ghouls.
Thanks for posting, Suzanne!
Wow!!! This read started with a hearty laugh at the title and lede, and ended with a horrified shriek at how entirely pervasive the shittification of every single fucking thing has become thoughout all of human experience. 🙀 JFC….
Very best as you navigate the closing chapter with your mother. 💗
Brenda: RIGHT???? It's just pervasive...
Regarding me and my mother in these closing chapters...thank you. <3